Basically yeah, it's cheaper to use chemicals other than what's approved to make a chemical vape. We were seeing a bit of an endemic of kids being hospitalised because of them.
It's worth keeping in mind these vapes were coming from the same place where even baby formula wasn't off limits to substitute dangerous chemicals into to save a buck.
Here in Australia, just about every tobacco store was selling them under the counter to kids, often still wearing their school uniforms. Worst still, most of the vapes were dodgy grey market imports with undeclared and often dangerous chemicals in them as well as nicotine. There were more of these stores near schools then there were stores that sell candy.
Common sense dispenery laws for both vapes and recreational cannabis like Canada would make sense here too but our politicians are too beholden to corporate interests and think of the children fear mongering.
If Matrix could compete on both a quality and inertia level I'd use it instead of Discord. I've spent many hours on IRC too. What matters is where the users are and I'd rather spend my time developing software, not doing admin.
The article is wrong, you disrespect your users by forcing them to use a platform that they otherwise wouldn't just to engage with you. Github isn't free either, but the majority of us use it for free software too.
It could install itself and I still wouldn't use it. Nobody I care about is on there and inertia is important too. This has been true since the dawn of real-time communications platforms and isn't going to change either.
Any non-trivial support enquiries should be directed to log a bug report/formal support request regardless of the community platform you're using. Discord isn't any worse than IRC in this regard and we've been offering support via the latter forever.
cough steam deck cough