Matrix sucks, that's why most people won't use it. I'm already giving my software away for free and providing free support for it, why would I want to take up even more of my free time running and maintaining a Matrix server as well?
Sure, I could use an already available Matrix server but I already have a Discord account, all my friends and contributors do as well and the entire thing is easy to set up and use, plus I'm already running the Discord client too.
On top of this, the argument about searchability is irrelevant. Projects have been giving support via IRC forever which has all the same problems. The best thing to do for any non-trivial support inquiries is to direct the user to lodge a support ticket and always has been.
Matrix just isn't a compelling option, even if it had feature parity with Discord and was easier to use, it doesn't have any real inertia anyway.
They could have just paid the CEO a little less to cover it too. It was just greed so they could sell the data at a pittance, even though the cat is already out of the bag.
Australia is super concentrated, the duopoly own 70% of the grocery store market as well as others like 60% of the alcohol market. The rest is made up of convenience stores (mostly one company, IGA) and Aldi, the latter having single digit percent.
You basically sell and buy groceries though these two or you don't exist. The CEO of one of them got so cocky during a recent interview he was forced to resign over it.
On paper they don't make anything a year and pay less tax than you or I. The only way that's going to change is a massive world-wide effort to crack down on tax havens and to start taxing their assets fully.
As an Australian who has to deal with the duopoly of our grocery stores after we let them all merge years ago, it absolutely will drive higher prices and nobody who isn't a shareholder should want this.
They basically "collude" to fix and raise prices here and have whole teams of people who's job it is to monitor and extract as much money out of us as possible. They also force growers to accept shitty deals or they reject their produce due to "not meeting their quality standards" and there's basically nowhere else for them to sell it in the quantities they need to.
Nobody wins in grocery store mergers except the shareholders.
No it wasn't finished but they shipped it as a full priced finished game and deceived a lot of people.
They weren't honest about the state of the simulation either, the UI updates as if there's a full simulation running but it's all magic fairy numbers to appear as if the simulation is functional. They faked it and just hoped nobody noticed.
It's like releasing a factory game but you don't have to link anything up to churn out products, instead you can just plop down the final stage factory and call it a day. This isn't just unfinished, it's deceitful and unacceptable.
The shops do not need to be connected to industry nor to residential or outside connections to function. It just fakes all of the commerce information.
The devs might call that a bug to save face, but it doesn't mean they didn't deliberately ship it like that.
Matrix sucks, that's why most people won't use it. I'm already giving my software away for free and providing free support for it, why would I want to take up even more of my free time running and maintaining a Matrix server as well?
Sure, I could use an already available Matrix server but I already have a Discord account, all my friends and contributors do as well and the entire thing is easy to set up and use, plus I'm already running the Discord client too.
On top of this, the argument about searchability is irrelevant. Projects have been giving support via IRC forever which has all the same problems. The best thing to do for any non-trivial support inquiries is to direct the user to lodge a support ticket and always has been.
Matrix just isn't a compelling option, even if it had feature parity with Discord and was easier to use, it doesn't have any real inertia anyway.