I've heard from dental professionals that the program isn't ideal, but it's a starting point. It only covers part of the costs, so dentists either have to absorb the remaining expenses or patients end up paying the difference. Plus, it only covers very basic procedures.
That's true, but it applies to any versioning system. If they're not following semver and just mentioning breaking changes in their changelog, we'll inevitably run into situations where developers make mistakes.
Another option is to send the bill to the employer. The guy has already paid enough with losing two legs, and the employer should be responsible since they took a risk by hiring someone without legal status.
CEO said that forgiving bills for this kind of a thing is a standard practice, but how come this was the customer support's first reaction:
We normally discount these kinds of attacks to about 20% of the cost, which would make your new bill $20,900. I've currently reduced it to about 5%, which is $5,225.
If the customer support has authority to give 20%/5% discounts, this seems to me like the standard practice, and the CEO is probably just doing damage control because this became public.
If it's denied, passengers can file a complaint with the Canadian Transportation Agency, a process can take up to two years due to a backlog of about 64,000.
I’m on that queue. I’ll let you guys now the result in a few years.
Anybody can tell where the act acknowledges that “there are other flags”?