Since we’re being pedantic about the use of these words, I think it’s very clear that I said the word “app” because part of casual use around the time that smartphones came into common use in reference to the mobile app.
Before then, most applications were referred to as “programs” and were generally understood to be run on full computers. While mobile phones had mobile applications, no one was on their Nokia talking about using the Snake “app” on their phone. The word “app” (not application) hadn’t entered common usage.
But if you had already told them you wanted to access something from a laptop and they tell you there is an "app" then you can normally safely assume that it's not a mobile app.
Dear Friend, that is the exact frustration with that conversation. I ask “is there a website” and they responded with “yes, there’s an app”. To remove any assumptions from the conversation, why not respond with “Yes, there’s a website”? It would be the same as if I contacted a shoe store and asked “Hey do you carry women’s sizes?” and the clerk responds with “Yeah, we have shoes.” My question isn’t about the existence of shoes, but specifically women’s shoes. My interaction with that customer service agent was frustrating because they refused to acknowledge that there’s a common difference between an “app” meaning mobile app and a website. To them “app” and “website” were the same thing, and I argue that they are not.
Well that’s just goes back to the crux of the article. At what point is the web_site_ a web_app_?
But, more to the point “app” entered the casual lexicon about 15 years when smartphones became ubiquitous. If you’re speaking to someone and they say “is there a web_site_ I can use, like on a laptop?” and they respond with “yes, there’s an app”, it’s not a matter of webapp versus website, but of lack of understanding that not everything that showcases the internet is an “app”.
You know what really irks me? Lately people are using the terms “website” and “app” synonymously and there’s just no reason for it.
I was on the phone with customer service for my grandmother a few weeks ago, and the agent on the phone kept saying that my grandmother needed to go “on the app” to set her router name. I went three rounds with the agent explaining that my 94-year-old grandmother didn’t really have a phone capable getting to the app before I realized that the agent meant website, but was still saying “app”.
The improper usage of the words is far more an issue than the discussion about whether JavaScript is creating an application experience that is no longer a “website”.
I get that my generation is aging out of the “target audience” for tons of things, but I’m willing to stand my ground on this one til the day I die. An app and a website are two different things. 😡
I can’t wait to start making my own Steamboat Willie cartoons! The Mouse may sue me for use of the name “Mickey” or some other bastardization of the copyright law, but it’s the principle of the thing!
Contact centers are customer-“facing” despite not being physically present. Ask anyone who’s worked in a call center; it’s the same PTSD as those who’ve worked retail in a store.
Some contact centers have forced their staff back into the office post-Covid, but the contact center is an entry-level job and there aren’t a lot of reasons not to allow that job to remain remote.
I mean, yeah there’ve been dozens of articles from unbiased analysts suggesting that GM was not in a position to take on this task, especially since Apple CarPlay and Google Android Play have already accomplished what’s necessary and are available to nearly 100% of GM’s customers, but a company the size and scope of GM couldn’t possibly be expected to listen to any of this analysis over these many months.
He likely bought into the idea of “well, there’s bigots on both sides, but at least the GOP will help me keep more of my money.”
The problem, however, is that the GOP have doubled down on social issues that shouldn’t really be part of the platform, and in doing so, the GOP have turned away from anything that was remotely useful in them.
This idea of the “self-made” person and pulling oneself up by one’s bootstraps sounds appealing on paper and can be inviting at first. My grandmother received her Master’s in Nursing at a time when the vast majority of blacks, let alone black women, in a medical field weren’t doing much more than the laundry. It’s easy to be proud of such things and attribute this to conservative ideals of doing “more” out of pure determination and strength of will, and then admonishing those who have neither the drive nor intelligence to do the same.
And then…there was Trump.
Under his umbrella, it seemed as if overnight, the party that was about doing for “self” was more about removing options for anyone who wasn’t a straight white Christian and ensuring that the “others” stayed in their place. What could once be ignored with the dismissive of “well, there’s plenty of liberals who are racist too”, was no longer applicable. The Left turned from the racists who pretended to care for show to just the people who’d rather let a few so-called “undeserving” folks get fed, clothed, and housed to ensuring that the hundred who really need help would be able to get it. Meanwhile, the Right continued down the path of being anti-everything; anti-anyone not white, not male, not Christian, and they weren’t even remotely concerned about the deficit or lowering taxes across the board for the people instead of just for major corporations and the top 1% of the 1%.
I don’t blame this man for having been a gay black Republican at some point, and trying to hold onto what he thought made sense in the past. I do, however, raise an eyebrow at any rational person who has watched the GOP’s descent and yet has still marched with them while they refuse to back away from white nationalism and show approval of outright hatred of all women, and non-Christians, and all people of color, and all those who aren’t cis-heteronormative.
Well, we are nearing the 30s 😬