They are filled with hate, because they are deeply insecure, deeply afraid, and the current political and social climate tells them that this is not only an acceptable way to deal with those feelings, but encourages them to deal with those feelings in this manner.
Correct, that’s all it is. But if a live person is asking me for an email, and I don’t want to break out my phone to generate something complicated and hard for them to understand, this works great. (They have enough trouble understanding “duck.com,” even though after the first few instances of utter confusion, I now say, “@duck.com, like the bird, quack, quack.” And they still get extremely confused.
Damnit, I was so excited for a minute