Half of companies planning to replace customer service with AI are reversing course
LillyPip @ LillyPip @lemmy.ca Posts 44Comments 1,723Joined 2 yr. ago

LillyPip @ LillyPip @lemmy.ca
Posts
44
Comments
1,723
Joined
2 yr. ago
Hilariously, many of these companies already fired staff because their execs and upper management drank the Flavor-Aid. Now they need to spend even more rehiring in local markets where word has got round.
I’m so sad for them. Look, I’m crying 😂