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  • In so much as they are "operating as expected" yes.

    In so much as they are trapped in the job? Obviously not. I guarantee that if this dude enacted policy to the likes of folks here, minimal to zero denial of service, he'd be out in a week.

    It's the system that is the root of the problem, and the politicians who build it.

    This dude is a cog.

  • The board and shareholders determine the corporate goals. As the executive officer, the CEO enacts them.

    That's the system we have, not the ideal.

    Edit The entire insurance industry is predicated on the approach of denying coverage when possible. The agressiveness to which they do so reflects the needs of the business. If they are pean, you can be sure they will deny more.

  • Be clear: I'm not excusing the behavior..they aren't trapped in the job. I'm saying the behavior demonstrated is par for the course. A CEO in a capitalist system with profit driven shareholder obligations WILL behave this way.

    Something like healthcare is the LAST thing such a person/organization should be involved with.

    Further, this porson, if they had a magic change of heart wouldn't change shit. They'd be replaced the same as if they were dead. Sure he's very wealthy, but he's a chump compared to the systems he's a part of.