To a certain degree a damaged package is the delivery people's fault, I agree.
But there's also the people who don't pack the orders correctly so the packages don't even withstand standard handling just so they can save packaging material..
"Chocolate agar (CHOC) or chocolate blood agar (CBA) is a nonselective, enriched growth medium used for isolation of pathogenic bacteria. It is a variant of the blood agar plate, containing red blood cells that have been lysed by slowly heating to 80°C. Chocolate agar is used for growing fastidious respiratory bacteria, such as Haemophilus influenzae and Neisseria meningitidis."
It bugs me beyond belief that the finger on the left is green and not blue.