I was working on the Jungle Cruise at Walt Disney World, and had a VIP group get on my boat with one instruction: no Brazilian guests could share the boat. Nice enough dude, built, good lookin’ dude.
As we moved down the dock to load the rest of the guests, a Brazilian tour group saw who was there and COMPLETELY LOST THEIR MINDS. Americans, including me, had no idea who it was.
Went through the ride, they got off the boat, left via the back way.
I’m convinced that it’s been trained on top of the essays of middle and high school students that have gone their whole lives without proper education on vocabulary, grammar, and the like. So when asked to evaluate something written properly, it’s flagged as AI.
I can tell you that at least for stuff I work on, every single comment entered into those little dialogs is read by a human that actually works in a meaningful role on the product.
Comments that curse and complain with no topic in mind are useless, and easily ignored. Take two seconds and tell them exactly what is bothering you and what you’d rather see, and things might actually get better.
Anyone that gives anyone in the service industry less than a 10 on those support/delivery surveys is a cop.
As someone that has somehow played a lot of FPS over the years and amazingly not spent a dime nor a single minute on Call of Duty games, I’m mostly bemused at this whole thing.
Now with a clickable link