its amazing how i had the exact same issue 24 years ago.
fuck centrelink and every government that have come and gone since. also fuck their enablers in the media.
i guess the only thing that has improved is now you have a mobile with speaker phone and still get shit done around the house while on hold... we only had a tethered landline and had to sit there like a chump (also had to walk 15 miles through knee deep snow to stand in line to submit your forms! but the freak show was hilarious).
edit: the tech is cool as hell. go nuts on research reactors. nuclear medicine has saved my sisters life twice.... but i'm sorry, its just not a sane solution to the climate crisis.
that was really good.
but now the algorithm is feeding me an endless stream of his ugly fucking head.