Everything is going to be core based for licensing, and if you aren't in their top 600 customers you will receive worst support. Both of those things have been publicly stated.
The write up is a requirement for the later firing in a lot of cases. Yes some places are at will employment anfmd you can technically just fire a person, but having a paper trail helps if they sue for wrongful termination.
Hey, I got the joke and I thought it was funny. I'll give you the one upvote I can give you :)