Victorinox replaced a blade on a 1985 knife for £10 + return postage.
lgsp@feddit.it @ lgsp @feddit.it Posts 14Comments 47Joined 2 yr. ago

lgsp@feddit.it @ lgsp @feddit.it
Posts
14
Comments
47
Joined
2 yr. ago
I think this is good practice from repair people: my motorbike mechanic would always keep the old parts when replacing them, to show me the status when I was taking the motorbike back. It's a sort of transparency move that I actually appreciate.
And moreover, the old part is still yours, so it makes sense to give it back to you, unless you explicitly say otherwise