kyle @ kyle @lemm.ee

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287

Joined

2 yr. ago

Hey, I work with contact centers!

It's such a niche tech space. To play a bit of devil's advocate, a properly designed IVR will have "DTMF clamping" which veils the dial tones (the same ones you hear your phone play when dialing a number, did you ever notice the tones are unique?). The IVR should also disable logging completely. When on a call, they should be disabling call recording.

This is part of a process called PCI compliance, and it's fucking huge, because the penalties for it are insane, tens of thousands of dollars per month, plus extra for each incident of non-compliance. Some companies do transactions in the millions, at a $50 fine a pop. British Airways was fined $229 million back in 2017 for exposing data.

So really, companies are always going to do their due diligence to make sure your financial data is safe. It's too expensive not to.

That's just incorrect.

If you think the government doesn't want more paperwork and documentation that something is declassified, then you have an inflated view of government efficiency. Not to mention the actual importance of a paper trail and approvals.

It just works!

If you also consider the weather and politics, I would still much rather live in Paris.

A feel good story and anon feels the need to announce his beloved's D cups? It's a nice fantasy he's made about some girl that spilled water on him that one time.

True, but in my experience it's like only speaking English in Germany. Everyone under 50 speaks English just fine, but it's still secondary.

I don't care for that Adolf guy one bit, such foul language!

Yo what the fuck