This was especially true until 2016 when Haier bought a majority share in the appliances division of GE. After then, the quality has seriously improved, and so has their customer service. The customer I’ve had so far have definitely liked them and not had any problems with them at all.
Although GE has delivered one or two problematic appliances, overall the customers I’ve had have had pretty great experiences with them, especially since higher bought majority share from them. Overall, I haven’t heard any complaints aside from teeny weenie ones. But I’ll keep My ears open.
as an appliance salesperson at a well-known home-improvement retailer, i do just about whatever i can to stop people from buying Samsung appliances. They're garbage. They overstuff their appliances with way too much unnecessary tech that nobody wants, and in order to keep the costs from being astronomical, they cut on build quality. Countless customers come in to replace Samsung appliances that failed far before their expected lifespan, often breaking within the first few years.
you want reliable? go with LG or GE. Whirlpool is also pretty decent.
"Conservatism consists of exactly one proposition, to wit: There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect."
This was especially true until 2016 when Haier bought a majority share in the appliances division of GE. After then, the quality has seriously improved, and so has their customer service. The customer I’ve had so far have definitely liked them and not had any problems with them at all.