No, you just can't manage your team well
funkless_eck @ funkless_eck @sh.itjust.works Posts 17Comments 2,619Joined 2 yr. ago
funkless_eck @ funkless_eck @sh.itjust.works
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I'm an agency marketer, I essentially run 5 SME marketing departments simultaneously. Everything has to be logged both w/r/t time tracking, dollar spend on behalf of clients and activity tracking in Asana. Usually I complete about 5-8 tasks a day every day (where a task might be - write 15 emails, segment a database into frozen vs shelf stable food manufacturers, work with the translation department to make this case study Spanish-language...), and have to divide my attention 25/25/15/15/10/10 between 5 accounts and internal admin (budgets, stand ups, reports, 1:1s).
My ability to be consistent, organized, and hold lots of things in my head to cover the previous-current-and-next quarters is just part of my job. I enjoy it, I love being busy, but man is the office an anathema to that process. Not to mention, I don't hit my 4 business hour SLA to reply to a client ask, I turn up to a meeting unprepared without a deck, or my other stakeholders don't get their collateral, you'd know in less than a day.
The "emails that go days without a reply" can't happen because of the 4h SLA I mentioned, "going over to a department" doesn't work because everyone is also split between 3-5 accounts, or at the VP level, all 30+ accounts.