This is what happens when you don't have the proper resources to run an establishment of this magnitude.
I have been using tangledfilament.com for my PLA and it's been great. Their goal is to get to $10/kg for US manufactured filament and then expand to PETG.
I live in the Phoenix metro area and I have Mediacom. I would love the option to get screwed by Cox. That's how bad Mediacom is.
Talk about blowing a load.