I still have and manage a few Nortel phone systems for a couple of our clients, at their peak they were the best in the business but man they fell hard, and Avaya isn't much better.
Reminds me of IBM, Cisco, and AT&T/Bell Labs. Started out great, did all the right things, got rich and greedy and stopped giving a fuck.
There should be fines for doing this, it's like opening a store inside a public library and getting surprised when people are like 'stop mooching off a public service'
Holy fuck that's a real quote lol
MBAs are a scourge on humanity