We should stop saying "The customer is always right" because it's not true
autumn_rain @ autumn_rain @lemmy.world Posts 0Comments 69Joined 2 yr. ago
autumn_rain @ autumn_rain @lemmy.world
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I think the saying is an abstract concept and began because the customer is always right if the business is doing well or not, but somehow the meaning got twisted around to an abomination of "Customer is entitled to bully, throw a tantrum and be arrogant and demanding."