This is article has some solid advice from a manager with 3 years in the trenches. It's always good to have more voices sharing the their experience for others facing similar decisions.
Yeah. Or they're separate changelings, but they all had the same "disguise 101" changeling professor, who was, of course, played by Jeffrey Combs. There's hope that Lower Decks could make one of these theories into canon.
If anything 20% is on the high side, for experts working in difficult (profitable) domains.
When we pointy-haired-bosses are doing our job right, producing new code is a much lower priority in the software engineer's day, behind understanding and maintaining the important code that is critical to the objectives of the organization.
Great summary. The only thing I would add is that when we say "Answer Why?" we're implicitly inlcuding "WTF?!". It's the one version of "what" that's usually worth the window line space it costs. - Usually with a link to the unsolved upstream bug report at the heart of the mess.
"Officers, you have 2 hours. On your mark, get set, BAKE!"
Oops. I stumbled into a temporal paradox for a moment, there.