I hate that, because when i call tech support i have to listen to them walk me through the basic steps before i get to the parts i need. I try telling them I've already worked through basic troubleshooting, but most of them are reading a script for every idiot that calls.
How about don't use online markets, especially near monopolies. When I buy Carhartt jeans from carhatt.com I get them just as fast for the same price. I'm not worried about having to send them back because they are counterfeit, and I'm not putting any more money into Bozo's pockets. We've gotten so addicted to the convenience were willingly participating in the exploitation of our fellow people for the profits of a leach. It not even as convenient as it used to be, even before you add in the number of products you have to return.
But you don't always know you are getting what you paid for from Amazon. I bought a pair of Knippex linesman pliers, brand new in the packaging. Their main claim to fame is they use harder steel than Klein. To test this you try to scratch the Kliens with the Knippex and you'll get a scratch on the Kliens, but the Kleins won't scratch the Knippex. Brand new pliers in hand I tried this test and had the opposite results. I had been shipped counterfeits, and it's not the first time I've gotten a knockoff product on Amazon.
Add fresh basil and I'm in.