In case you didn't know, your Windows license allows you to contact Microsoft directly for support if you are having issues. (Just be sure its an actual Windows issue and not a software/hardware issue)
This will effectively end that support for your device.
After 9 years and 4200 hours, it just feels like its time. No hard feelings at all. It was a great game and I enjoyed the first 4100 hours. Im just not improving anymore and don't want to sink more time into learning mechanics.
Ive peaked 1605 MMR (GC2) but its tough to stay motivated enough to continue at that rank.
Check out Autonomi