Polish manufacturer accused of programming failures into its trains to gain more servicing business | Notes From Poland
Polish manufacturer accused of programming failures into its trains to gain more servicing business | Notes From Poland

notesfrompoland.com
Polish manufacturer accused of programming failures into its trains to gain more servicing business

McDonald’s does the exact same thing with their ice cream machines.
Oh man, that's a great story. Have you seen the video on YouTube about it? Really interesting.
Just can't figure out how McD's benefits by having the machines offline so much (it's intentional). The same machines are in other businesses and run fine, because they operate with sensible limits.
It's because the impact to Rotten Rons corporate bottom line is positive. Franchisees are required to buy the specific machine and can only have authorized service people work on them. That money goes to corporate and they make more of it than having machines that run well and can be serviced by the franchisee.
The machines are connected to the intertubes so when they breakdown (like they're supposed to), corporate knows and nothing can be done until the authorized service technician arrives from Clown Shoes Corporate Shell Company, Inc.
In their home country of good ol' USA at least. Elsewhere I've not heard of any similar shenanigans.
I dunno about that. Did you hear about that Polish train company that did something similar?