2y ago

Lemmy Mods: How do you keep track of the reports you receive?

It doesn’t seem like there’s an option to get email notifications when reports are submitted to a community that you moderate.

Do you just use the website and keep an eye on report notifications that way?

15 comments

I've never gotten any, sorry.
- Same here, and considering I have seen plenty of posts that needed to be removed naturally on the bigger of the two communities I am a mod for, I have to question if people are not reporting or if the report thing is just broken.
  
  People probably aren't reporting. AFAIK, reporting isn't anonymous and there are not pre-setup reasons for reporting. Functionally, it's the same as just DMing a moderator.
  If a person can't submit an anonymous report by selecting the reason from a dropdown, thats too much effort for them and it's easier to just not report and assume a moderator will see the problem and eventually correct it.
  
  I have to question if people are not reporting or if the report thing is just broken
  That should be easy to test tho. Just ask someone you trust to report a random post in the community and see what happens - but maybe tell the other mods in the community first so they, too, know that it is just a test and not a real report.
  Fair warning tho: at least DM'ing from one instance to another does not seem to work properly at the moment and it might be the same for reports, so it is possible that reports from users on the same instance as you go though, while others never reach the mods.
  PS: If you need someone to conduct a test for you, I'd be willing to do it ;)
I just happen to check the little notification thingy whenever I'm on Lemmy on desktop. I'm not always the quickest mod to respond, but whenever I'm the first to see it, I take care of it.
If one of the Lemmy apps were to add push notifications for reports, it would be much simpler.
- I’m very close to releasing !lemmynade@lemm.ee for testing, and it has this! I know there’s a couple other apps out there that support this too. Mod resources are scarce right now, but us devs are hard at work to bring some great tools the table. I think this is one of the next big steps to seeing Lemmy thrive long-term. It’s only up from here!
- Yeah this is what I’m waiting/hoping for - or at least email notifications but I guess that falls into the hands of the true devs.
I mostly use the desktop interface, so I'll see if there are any reports in the upper right corner.
It’s not integrated into any of the apps I use, so I use a mobile browser. There’s a shield icon that appears next to the notification bell icon. It’s essentially another inbox that shows the reporter, reportee, post, community, and reason for reporting. I still have to manually click the post and decide what to do (ie, remove, ban, nothing), and then go back to the mod inbox and click a Resolved (like a “read”) button.
I just use the website, and make sure to log in at least twice a day to look for reports.
Additionally, I'm following the RSS of the communities that I moderate. If something potentially problematic is posted in one, I'll see it with or without reports.
On the alexandrite interface there's a reports button that shows all the reports etc.
for our admin team, we're using a bot to message a matrix room when content is reported and reacting to the message when it's been handled.
this could be done pretty much the same way on mod level, though this is certainly not easily accessible to everyone due to the hosting involved.
and all of this is only relevant if you even receive reports about content in the first place. if you moderate a community on another instance, tough luck unfortunately, as they currently do not federate.
edit: typos
- Ah right on that’s a cool idea!
I'm on kbin, but same deal. Have to go to the website and check.
It would be great to have an RSS feed of reports in a community. This way it can be piped into external tools and notification mechanisms.

15 comments