Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
soranews24.com
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
I have stopped using booking.com and a few other sites like this because of similar issues. The last time I went thru them they have used an incorrect name on the reservation and it took weeks of phone calls to get the hotel to refund the reservation. I was in a position where I either got a refund and rebooked or showed up and was turned away. It sucked. Never again.