1mo ago

Newb here, help needed w/ Bazzite

So I have been getting green screen of death on this new computer build of mine. This new computer is the first time I have run linux as I am NOT paying Microsoft any more of my money. The green screens started happening immediately I had originally thought it was due to old drivers at first but I updated every last thing I could find and it is still happening. AI told me that it could be a corrupted file system and suggested a command but it did not seem to do anything and I do not know why. Please help with this and any other suggestions on why I may be greenscreening. It is very intermittent, if I am online for 17 hours it will happen once or twice. Anyway, here is the command the AI gave me and its results...

fsck / btrfs --check --repair fsck from util-linux 2.40.4 If you wish to check the consistency of a BTRFS filesystem or repair a damaged filesystem, see btrfs(8) subcommand 'check'.

Probably a super newb question but I am a super newb here in Linux lol

X870 RX9070 XT Ryzen 9800X3D

Thanks in advance

59 comments

Run a LiveUSB of anything else. If it works, install that instead.
Stop listening to AI.
- The best advice was gratuitous.
- If ai gives you something to try it's better than nothing. But I was going to suggest another distro if someone else hadn't. Thanks ai...
  
  Doing nothing is way better than running random commands suggested by AI, or anyone for that matter, if you don't know what it does. I've seen AI suggest to run rm -rf ~/, which is obviously never a good idea.
- I get ai being an existential threat to most of the denizens of lemmy (overwhelmingly techy and left leaning) but ai vastly simplified the Linux install process for me. I took a c++ class 10 years ago that I failed and that was about the extent of my programming knowledge so without AI it would've been a nightmare trying to get everything set up. Gemini remembered what distro I was installing, my drives and their /dev/ name or whatever, how I should insert those into fstab, why grub wasn't picking up my nobara install, etc. AI might be useless in other situations but computer commands and troubleshooting I think it's the one place it excels.
Tell us more about what's happening, is the whole monitor turning green or just parts of it?
Does it stay green until you do something, or does it go away on its own?
Does it happen only with certain games or applications, or does it happen regardless of what's running?
And please for the love of fuck do not run any commands you don't personally understand, especially if it came from an "ai". Don't poison your brain (and the planet) with "ai" bullshit, please!
- Solid green screen across the whole thing. The speaker starts humming the mouse and keyboard do not do anything and it does not resolve on its own (not within five minutes or so anyway). I have to do a hard reboot, then it works fine for the next 7-14 hours and then it happens again. Does not matter what I am doing. I have had it go green when I was reading plain text and not even touching the inputs.
  
  Is the sound coming from the motherboard speaker or through a sound card or display?
  
  This sounds to me like a hard drive/ file system issue. Don’t know how to fix it but if the mouse cursor doesn’t move, it’s usually a storage device issue
- Solid green, have to hard reboot.
Which bazzite build did you install?
Are you able to switch to a secondary or tertiary TTY with Ctrl-Alt-F2 or Ctrl-Alt-F3?
- I have not tried what you are asking in the second line because I have no clue what a secondary TTY even is, let alone the shortcuts or commands to do it. You were wondering if I tried this while the green screen is up or while everything is working normally?
  
  While the green screen is up. I listed the shortcuts in the above comment. If there is an issue in the graphics pipeline you may be able to troubleshoot from a terminal only session using Ctrl+Alt+F2.
  Login to that text only eesison with the username a password you used when creating the image.
  Do you know which bazzite image you used? I think for your configuration it should have been bazzite-desktop. You might be having a green screen graphical issue if you accidentally downloaded a flashed bazzite-deck or bazzite-nvidia with an AMD graphics card.
Your motherboard wouldn't happen to be an AsRock? There's been reports of ASRock mobos in particular causing problems with 9000 series AMD chips, especially the X3D. Mate of mine running windows has been having it crash especially when idle at desktop.
I'm not familiar with a green Linux equivalent to the BSOD. Is it completely green? In that case it may be a graphics problem...
- It’s definitely an AMD graphics card crash.
- Hrm, no MB is MSI. Graphics card is AsRock though, were there compatibility issues with them too? And yes, completely solid green screen. Speaker also humming and nothing to be done, a hard reboot is required
  
  Like Hawke said it seems like the graphics card or driver crashing. Very hard to troubleshoot, especially when it's random. Bazzite probably already has very recent drivers, there's this post on the bad website listing some things to try. This stuff can lead to superstitious thinking, with people changing something, rebooting to have it work fine for a while then they post that change as if it fixed it.
  God speed.
Off the top of my head, I think sudo journalctl -xeb -1 should give you some useful error output for the previous boot (after rebooting from a failure).
There's a --list-boots option if you've rebooted a couple times since but aren't entirely sure.
- OP, do this - it's the best way to figure out what's happening. It could be any number of issues, e.g. faulty RAM. With the output of the command above people can tell you what to test for.
  
  sudo journalctl -xeb -1 [sudo] password for Necroscope:
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:38:47 bazzite kioworker[18070]: qt.gui.imageio.jpeg: Not a JPEG file: starts with 0x52 0x49
  Jun 06 09:39:09 bazzite flatpak[4252]: /usr/lib/x86_64-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such f>
  Jun 06 09:39:22 bazzite flatpak[4252]: /usr/lib/x86_64-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such f>
  Jun 06 09:41:58 bazzite steam[3399]: ERROR: ld.so: object '/usr/lib/extest/libextest.so' from LD_PRELOAD canno>
  Jun 06 09:41:58 bazzite steam[3399]: ERROR: ld.so: object '/usr/lib/extest/libextest.so' from LD_PRELOAD canno>
  Jun 06 09:45:56 bazzite flatpak[4252]: /usr/lib/x86_64-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such f>
  Jun 06 09:45:56 bazzite flatpak[4252]: /usr/lib/x86_64-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such f>
  Jun 06 09:46:03 bazzite plasmashell[2860]: file:///usr/share/plasma/plasmoids/org.kde.plasma.private.systemtra>
  lines 1091-1114/1114 (END)
- I will give this a try next time it happens! Good looking out
I'm a bazzite user for a good year now, and also a first time Linux user. My hardware is amd as well, and for me the experience has been great, the most annoying issues having been compatibility workarounds for windows software. I would definitely recommend you to join their discord for support.
A green screen of death does not sound healthy, even crashes or hard reboots have never produced something similar for me. To rule out hardware issues, can you install a windows copy and/or create a USB with a live Linux OS such as mint to compare? (For reference, some Linux distros are able to run entirely off a USB stick, albeit much slower due to the obvious bottleneck).
If all this checks out I would suggest either reinstalling bazzite off a verified iso (there is a function before installing to make sure there are no errors) or using another distro.
- I already tried redownloading and reinstalling Bazzite, yeah. Followed install instructions on Bazzites page pretty sure it had me verify the ISO
I have a 9070xt and a 7600x. I was getting game crashes for a solid week. Although no green screens. Check which version of Mesa you are on, if it’s not the latest, do the upgrade from the terminal. I think you want 25.0.x. This solved my issues it’s been solid since. 9070XT support improved a lot over the last month. I don’t recall the commands to check Mesa version, etc. but that’s something AI should be able to give you. For whatever reason, updating via the GUI did not work for me.
- I tried this one already, saw it when I was googling possible solutions. I am also starting to figure it is a hardware issue. I was very uncertain being new to Linux I wanted some software input but it is not looking good for an easy software fix.
What do you mean by "green screen of death"? Is there any text or something you can transcribe or screenshot for us?
- No text or screen shot possible, screen is just solid green mouse and keyboard do nothing. Have to do a hard reboot.
  
  Ah. If this is a new build that suggests a hardware issue. Can you try running with only one stick of RAM and/or xmp disabled to see if that fixes things?
Can you install slightly older drivers? Also maybe reseat the GPU (plug out and in)
- I will try reseating it, this is the second set of drivers I have tried already though
Which version of bazzite did you download? Do you get the installer to boot?
- Yeah everything boots and is installed and works great. Games, discord, everything works. It's just that randomly the screen goes solid green and I have to hard reboot. It happens about once every 7 or so hours usually I would say.
  
  Honestly that sounds more like a hardware issue than software
  
  And which version of bazzite did you install?

59 comments