Commonwealth Bank investigates ‘issue’ that has locked thousands out of account
Commonwealth Bank investigates ‘issue’ that has locked thousands out of account
7news.com.au
Big four bank ‘urgently investigating’ after thousands locked out of accounts
Typical 7 news sensationalism, it was a tech issue on the frontend affecting app and web services. Transactions worked fine, no one was 'locked out' of their account.
Last line of the article:
Pain in the ass, sure. But not as bad as all that.
Mate I literally posted this because I was locked out of the app for 3 hours meaning I could not withdraw money I needed to. It came back up around 6:15, I know because I was checking it every ~10 minutes.
Yeah I believe you, the app wasn't working for me, either. I was using my card all afternoon with no problems though. Not locked out of anything.
Does CBA not add a virtual card to the phone's wallet? I don't need to actually open my bank's app to make a purchase swiping my phone. I only need to unlock the phone (and you can configure it to make small purchases with the phone locked if you like).