Skip Navigation

News @lemmy.world

mox @lemmy.sdf.org

1y ago

Google can keep your phone if you send it in for repair with non-OEM parts

www.androidauthority.com

Google can keep your phone if you send it in for repair with non-OEM parts

Technology @lemmy.ml

schizoidman @lemmy.ml

1y ago

Google can keep your phone if you send it in for repair with non-OEM parts

www.androidauthority.com /google-keeps-phones-with-non-oem-parts-3448350/

Android @lemdro.id

Moonrise2473 @feddit.it

1y ago

Google can keep your phone if you send it in for repair with non-OEM parts

www.androidauthority.com /google-keeps-phones-with-non-oem-parts-3448350/

Android @lemmy.world

GreenEngineering3475 @lemmy.world

1y ago

Google can keep your phone if you send it in for repair with non-OEM parts

www.androidauthority.com /google-keeps-phones-with-non-oem-parts-3448350/

23 comments

this seems illegal.
Assuming somebody other than google owns the phone (The individual, the carrier.) that now becomes theft.
- They have enough money to be above the law.
- I don't think it is because TOS. It would become illegal if they insinuate otherwise (such as stating they will send back your phone once they're done such as in advertising.)
  Edit: oh right warranty restrictions/regulations never mind.
  
  Do you really not send your phone off for repair without the expectation that it’s returned when the repairs are complete?
  Refusing to service modified hardware is one thing. Keeping the device is theft, and no ToS has the power to change that.
  
  TOS does not supersede state or federal law.
This is one of the many reasons why I advise people never to buy anything directly from Google and always go through a retailer. You basically have zero recourse with Google. If a retailer screws you over you can at least charge back as a last resort but Google has your account hostage. What can you do if they just decide to pull some bullshit like this?
- This was the straw that broke yada yada, and why I moved my data out of G a few years ago. If I pulled a cb and they axed my account, I'd lose some gift card info in gPay (that I have backed up in bitwarden), some YT uploads, and the general account, but nothing of value.
  But most people aren't in my situation, unfortunately.
This behavior isn’t unique to Google either; Samsung and Apple also engage in similar anti-consumer conduct. For example, in the report about Samsung mentioned earlier, it was found that Samsung requires independent repair stores to disassemble a customer’s product if it has a non-OEM part.
wat
Give me a break OEMs wtf
I can't see anyone using non-OEM parts sending their device back to Google, they'll just use their shady local fix it shop.
- Explain what is shady about a local electronics repair shop.
  
  Have you seen many local electronics repair shops?
- I think you got downvoted because the way you said it implies that all 3rd party repair shops are shady. But it's true, that the vast majority of repair shops are shady in places that I have lived.
  
  A step above vape shops, but not that big of a step. ;)

23 comments