1y ago

PSA for reporting best practices

Created using feedback from https://lemmy.cafe/post/4823550. Maybe this can be useful.

Transcript: See something off? Do your part to keep the Lemmy community safe:

R - Read the rules of the community.
E - Explain your report, including rule # when possible.
P - Provide context the mods should know.
O - Opt-out, disengage, downvote or block. Don't add to the drama.
R - Reach out or report right away. *For extremely time-sensitive content (CSAM, gore) DM an admin via Matrix: Instance homepage > Sidebar > click admin's @username > Send Secure Message
T - Trust your instincts. If in doubt, report it.

49 comments

I’m not sure “downvote” should be included in Opt-out. Some instances allow a poster to see exactly who downvoted them. If someone is saying something obnoxious or repulsive enough to consider reporting, there’s a good chance they’re doing it on purpose. I don’t need to be on their trolling shit list.
- Some instances allow a poster to see exactly who downvoted them.
  Source or example? 😧 This is new to me.
  Encouraging downvotes was a suggestion from the mods, but I will take this into account.
  
  Kbin is an example. But just due to the nature of the protocol, it has to be stored somewhere but Lemmy also just lets admins view all the individual votes directly in the UI.
  
  kbin is the first to come to mind.
  Look at any post or comment that has downvotes. Click “more”, choose “activity”, then click “reduces”.
  Edit: I replied before seeing that others already had. Whoops!
  
  Instances can see who downvotes who. You can see all of that if you run your own instance that federates with the relevant instances.
- Piggybacking to add that you’re feeding trolls by downvoting them.
Combine the big letter and the word. No need for it twice.
I would also include directions on how exactly to message an admin on Matrix, like where you find their username(s).
- change made!
- ✍️
the 'O' in REPORT feels like a directive to block, rather than do what you feel you need to avoid being brought into the issue. I'm sure if I put a few minutes into it I could come up with a recommendation on how to change it, but I'm emotionally exhausted today.
- honestly might just change the and to or
  should fix it 👍 ty
- I also have some concerns over the recommmendation to block, which I voiced in the original thread. If I block a problematic user, I can no longer help by reporting their posts in the future.
  
  I think the key is to take whatever space is necessary not to make the problem worse for mods. None of those verbs are requirements but rather suggestions to improve the quality of your report.
  I welcome any changes to the language to make that more clear though for sure. 👍
Reported, rule 5
- there is no rule 5 dawg
  
  That was the joke
Gore is extremely time sensitive?
I wonder what internet I've been using for the last 30 years.
- i don’t know dawg im just presenting the info the mods gave me 😭
- Gore is good, IDK what this post is on about
Can i report without evidence?
- No. Unlike reddit, when you send a report, it shows who reported it.
  This has the advantage of the mod being able to respond to the reporter to ask clarification or provide explanation, but it also allows malicious mod action.
  I suppose you could create another account if you need to report something without using this name.
  
  I have also seen temp bans put in for users abusing the report feature to win arguments
  
  That seems like a pretty big oversight on the Lemmy development side of things. There should, at the very least, be an option to submit a report either anonymously or to have it tied to your account. A disclaimer could be included that anonymous reports cannot be responded to in case that is a concern for users.
  
  Thank you, I don't think i need another account if i report something that breaking the rules.
- as one of the instance mod/admin's I'd say that evidence would help expedite the report process but it's totally optional
  depending on what the thing being reported is sometimes evidence isn't needed
  for anything that's blatantly negative/unpleasant, evidence isn't typically needed when reporting a post/comment
  for anything else that someone might find subtly "off", 2 pieces of evidence could help us figure out what's wrong
  as a systems analyst having as much information to determine what happened and how things got to this way can help others and myself determine what the best way forward could be
  for example some users might just need a warning/clarification based on my own interactions
I've reported so many posts in the meme community that I either need to completely block it, or get assigned to the moderation team. It is constantly overrun with political propaganda that doesn't even slightly resemble a meme.
I like it all except the downvote bit. I don't like downvotes being weaponised moreso than what they already are.
- I would push back and say that if something is already so bad it’s worth reporting, it’s not weaponization to also simply downvote.
  Unless you were already weaponizing the report feature which is pretty much not a good thing lol.
  
  Let me rephrase. What I feel is that downvoting should be used for legitimate content interaction. i.e. That doesn't fit this community, that's not a good post. Not, I don't like this opinion. I'm saying it should be saved for legitimate communing.
Report content you don't like or don't agree with
So are internet comments are terrorism now?
Sad to see how quick lemmy is becoming reddit. I've already had lots of DMs from hateful angry folks with rage problems who take words on their web browser way too seriously.
and the dumbos who go around downvoting all your comments because of one they didn't like.
- who on earth said terrorism? bwahaha
  
  Nobody did, they just needed an excuse to be mad. Sad!
- Lemmy is not a monolith. Sign up somewhere else or make your own communities.
  But you jumping to "comments are terrorism now" leads me to believe your experiences may not be so one sided.
  
  my experience is that people are idiots. no matter where you go irl or on the internet. and will willfully be offended at the slightest disagreement or hint that they wont' get their way.
  'just go somewhere else!' - this is the same thinking that is the usa housing and immigration crisis. head in the sand nonsense, blaming other people, and then jerk yourself off about what a saint and divine patron of lemmy you are.

49 comments