This grocery store charges a hefty handling fee and asks for a tip when using online ordering.
Should I also tip the delivery driver, and the person who made the product?
I don't think $7 is a particularly hefty fee. If it's a grocery store they typically aren't paying employees to do shop for you, it's an extra service for an extra charge. I think I pay $10 per order from my local grocery.
It's $7 more than other stores in my area. And the only grocery store I've ever heard of that asks for tips.
FWIW, Walmart doesn't have a fee for pickup orders and free shipping for orders over $35. They also don't accept tips.
As a consumer, fees upon fees upon tips just seems wrong. It discourages business, IMO.
Walmart's not going to be a good model, there, as while the chance of abuse being the cause might not be 100%, it hangs out near enough 100 to know more than a few intimate things about it.
If you're asking someone to collect your groceries, maybe pay them to do so. Tips are broken as a concept, so whatever there.
typically aren’t paying employees to do shop for you
The employees are paid hourly to be at work and do what they're told, basically. It's not like asking an employee to pick groceries for an order costs the company extra. The employee is already being paid to be there whether or not they pick your order.
The fee is being charged because they know you will pay it, not because it's an extra cost.
i don't know about this place but i know with a lot of other delivery options the "fee" does not go to the employees, it's just extra money because they can
T&T is a Loblaws chain. It's wholly unsurprising that they'd be this scummy
that's a low blow, Loblaws
That actually explains a lot!
are we still tipping our landlords?
Tipping them upside down?
I have just stopped tipping....
I was generous during covid to those actually working, 30% usually. Now nobody does a damn thing but have their hand out... Companies need to step us, not us.
That being said I'm not physically unable or too lazy to go to the grocery store.
That being said I'm not physically unable or too lazy to go to the grocery store.
These guys are over 50km away. If the weather was nicer, I'd probably bike there.
But I'm happy to pay shipping for something I can't get locally. I haven't placed the order as the tip stopped me cold.
Honestly it's not a small job to go up and down the aisles and collect everything.
Though tipping groceries seems odd.
Honestly it's not a small job to go up and down the aisles and collect everything.
I would expect that their pay covers the work, and if that, then the "handling fee" should.
If not, then their damn employer needs to step up!
Especially since you don't know the quality of the picking
Every $ you tip is one $ more that that fucker Galen doesn't have to pay his employees.
i mean you're paying for convenience. if you didn't order online and have it delivered you'd be paying for gas and transport to and from.
god this is such an american reaction lol, i bike to the stores!
Closest i've ever gotten to driving to a store is taking the bus to buy an air fryer.
i mean you’re paying for convenience.
Out of curiosity, does Amazon charge a handling fee or ask you to tip the picker? Walmart? Sporting good stores? Pet food stores? Absolutely not.
There are a dozen grocery stores in my area, and the most that any of them charge for a "handling fee" is $1. None ask for tips, and actually ask not to tip.
I'm not arguing about shipping costs. But a tip on top of a handling fee is mildly infuriating.
It would be way more convenient for me to walk to the store and buy this item, but these guys are a few cities over. I'm happy to pay for shipping, but everything else is a cash grab.
Amazon is set up as a business to do the picking. That cost is factored in. Walmart has the same market space as Amazon, so not much room to charge more and still be competitive. I can't comment on the sporting goods store unless you mean buying online from one, in which case it's still the same situation: a warehouse designed to pick and ship as the business model. Saves them from shipping and storing in the store. But a grocery store? They're not set up for this thing. And being they're a few cities over, it's not incredibly unreasonable to have to pay for someone to pick it, consume a box, consume filler material, consume tape, print a label, and then mail it. If they deliver themselves, it wouldn't be so complicated to pack it, but it'd probably be the same cost for the truck and driver. If the law hasn't specified their job can be below minimum wage and covered by tips (serving), then they're getting minimum at the minimum. Yes, minimum is trash where I am, but nothing says that tipping is required. People were tip-happy when this program was probably set up in 2020
Walmart actually did when I had Walmart+ years ago.
C'mon, name and shame.
Says it in the screenshot: T&T
Ah, so it does.
My bad.
Is $1.43 the complete tax? If so — how is your government financed? All countries I know of add a VAT of ~ 20 %.
Don't forget to tip Galen Weston.
"Mail delivery fee" implies this order will be sent via post.
Fuck em.
It would be. They charge more for a regular courier.
This is one reason I dislike buying online. Never know when you're gonna be screwed by stuff like this.
I had to buy lab access codes online for a couple classes and with an applied 25% discount code on one item I still ended up paying, tax included, pretty much the same price as before the code was entered (without tax). Online is convenient when I'm buying things like old CDs or old games or something along those lines, but I hate all the sneaky shit a lot of places will try to pull on you.
Tap other and input 0
Fuck off with the tipping bullshit already.
Pay your damn staff properly and stop trying to guilt your customers into subsidizing your cheapness.
Agreed. But until we actually hold these giant companies accountable, please don't take it out on the worker by stiffing them. If you don't want to pay the fees, don't use that service, and tell them that.
Got any practical method of doing that?
depends though; usually grocery stores use instacart so the delivery people wouldn't be staffed employees of the store.
Tipping is kind and shows respect and appreciation. However I don't tip anyone that I've never met.
For most of these pre tip gigs though it's become bribery. It's not a tip if I'm trying to convince someone to take the job, that's a bribe