“AI” Hurts Consumers and Workers -- and Isn’t Intelligent
“AI” Hurts Consumers and Workers -- and Isn’t Intelligent
techpolicy.press
“AI” Hurts Consumers and Workers -- and Isn’t Intelligent
cross-posted from: https://lemmy.ml/post/2811405
"We view this moment of hype around generative AI as dangerous. There is a pack mentality in rushing to invest in these tools, while overlooking the fact that they threaten workers and impact consumers by creating lesser quality products and allowing more erroneous outputs. For example, earlier this year America’s National Eating Disorders Association fired helpline workers and attempted to replace them with a chatbot. The bot was then shut down after its responses actively encouraged disordered eating behaviors. "
The real issue is people need to realize how LLMs work. It's just a really good next word generator that sounds plausible to a human. Accuracy and truth isn't part of consideration for the most part. The AI doesn't even see words, it just breaks words down to numbers and treats it like a giant math problem.
It's an amazing tool that will massively boost productivity, but people need to know its limitations and what it's actually capable of. That's where the hype is overblown.
I work on AI research. I've been trying to explain it to people as an improv actor that takes suggestions from the audience. It just plays along with the prompt you give it. It's not an expert, it's just an actor playing a role.
I think this is downplaying what LLMs do. Yeah, they are not the best at doing things in general, but the fact that they were able to learn the structure and semantic context of language is quite impressive, even if it doesn't know what the words converted into tokens actually mean. I suspect that we will be able to use LLMs as one part of a full digital "brain", with some model similar to our own prefrontal cortex calling the LLM (and other things like vision model, sound model, etc.) and using its output to reason about a certain task and take an action. That's where I think the hype will be validated, is when you put all these parts we've been working on together and Frankenstein a new and actually intelligent system.
Ironically, I think you also are overlooking some details about how LLMs work. They are not just word generators. Stuff is going on inside those neural networks that we're still unsure of.
For example, I read about a study a little while back that was testing the mathematical abilities of LLMs. The researchers would give them simple math problems like "2+2=" and the LLM would fill in 4, which was unsurprising because that equation could be found in the LLM's training data. But as they went to higher numbers the LLM kept giving mostly correct results, even when they knew for a fact that the specific math problem being presented wasn't in the training data. After training on enough simple addition problems the LLM had actually "figured out" some of the underlying rules of math and was using those to make its predictions.
Being overly dismissive of this technology is as fallacious as overly hyping it.
No. Just.... No. The LLM has not "figured out" what's going on. It can't. These things are just good at prediction. The main indicator is in your text: "mostly correct". A computer that knows what to calculate will not be "mostly correct". One false answer proves one hundred percent that it has no clue what it's supposed to do.
What we are seeing with those "studies" is that social study people try to apply the same rules they apply to humans (where "mostly correct" is as good as "always correct") which is bonkers, or behavioral researchers try to prove some behavior they attribute to the AI as if it was a living being, which is also bonkers because the AI will mimic the results in the training data which is human so the data will be biased as fuck and its impossible to determine if the AI did anything by itself at all (which it didn't, because that's not how the software works).